Collections Specialist

Collections Specialist | Primient

Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet.

We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We’re investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we’re focused on growing our business, our reputation, and the career of every teammate.

The Collection Specialist is responsible for managing accounts receivable and accounts payable functions, including collecting outstanding invoices, resolving customer disputes, processing vendor payments, and providing U.S. accounts payable support by assisting with payment inquiries, vendor communication, and issue resolution to ensure timely and accurate financial operations.

• Collect and follow up on outstanding customer invoices to ensure timely payment.
• Monitor accounts receivable aging reports and prioritize overdue accounts.
• Investigate and resolve billing discrepancies, payment disputes, and account issues.
• Maintain accurate customer account records and collection notes.
• Communicate professionally with customers regarding payment status and account balances.
• Collaborate with internal departments such as Sales, Customer Service, and Accounting to resolve payment delays.
• Reconcile customer payments, credit memos, and adjustments.
• Support accounts payable activities, including invoice verification and vendor communication.
• Provide U.S. accounts payable support for business deposits, check pass, etc.
• Provide updates on outstanding balances and collection activities.
• Ensure compliance with company policies, financial procedures, and collection regulations.
• Assist in improving collection processes and reducing delinquent accounts.

• Strong communication and negotiation skills
• Excellent problem-solving and conflict-resolution abilities
• High level of accuracy and attention to detail
• Ability to manage multiple tasks and meet deadlines
• Customer-focused with a professional attitude
• Strong organizational and time-management skills
• Ability to work independently and collaboratively within a team
• Analytical thinking and decision-making skills
• Associate’s or Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred
• Equivalent work experience may be considered
• Proficiency in accounting software and Microsoft Office applications
• Strong written and verbal English communication skills
• 2+ years of experience in collections, accounts receivable, or accounting support
• Experience handling customer disputes and overdue accounts
• Previous exposure to accounts payable functions preferred
• Experience working in a fast-paced, deadline-driven environment
• Understanding of accounting principles and financial processes
• Knowledge of collection procedures and credit management
• Familiarity with U.S. accounts payable processes and vendor payment practices
• Understanding of customer service best practices
• Knowledge of compliance standards and financial controls

The annual pay range estimated for this position is $41,104.80 - $51,381.00 + overtime. Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range.

• Competitive Pay
• Multiple Healthcare plan choices
• Dental and vision insurance
• A 401(k) plan with company and…