Office Coordinator

• Serve as the first point of contact for incoming calls, emails, and walk-in customers
• Route requests to sales, warehouse, and purchasing teams
• Provide real-time status updates on orders, deliveries, and general inquiries
• Process branch expense reports and resolve discrepancies
• Expedite open purchase orders
• Receive and reconcile packing lists against Eclipse system records
• Process the daily shipping manifest
• Support lighting and gear departments through project management and job data entry
• File paperwork as needed
• Schedule and coordinate internal meetings, vendor visits, and branch events
• Maintain office supplies, materials, and common areas
• Perform other administrative tasks for the sales team as needed

• Previous experience in administrative, customer service, or operations support role
• Intermediate computer skills, including MS Office
• Ability to operate a computer and phone
• Customer-oriented mindset toward internal and external customers
• Sense of urgency and ability to prioritize tasks in a timely manner
• Attention to detail
• Ability to communicate clearly in English verbally or by using a keyboard for written communication

Demonstrates strong administrative and customer service skills, with a focus on effective communication and task prioritization. Proficient in managing office operations and supporting sales teams through project management and data entry.

• Customer Service Experience
• MS Office Proficiency
• Order Processing
• Project Management
• Attention to Detail

• Order Processing
• Data Entry
• Expense Report Processing
• Shipping Manifest Processing
• Reconciliation
• Task Prioritization

• Customer-Oriented Mindset
• Clear Communication
• Sense of Urgency

• Administrative Support
• Operations Support
• Internal Meetings Coordination
• Vendor Visits Coordination

• Eclipse System