Receptionist​/Accounts Receivable

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Full Time | Lubes Hourly | Decatur, IL, US

Salary Range: $16.00 to $19.00 per hour

Founded in 1954, Morgan Distributing Inc. (“MDI”) is a third‑generation, family‑owned motor fluid distributor operating in Illinois, Missouri, Indiana, Iowa, Kentucky, and Arkansas. We deliver high‑quality motor oils, industrial lubricants, and specialty fluids to automotive, trucking, heavy‑duty, agriculture, construction, mining, power generation, and industrial customers. Our focus on technology, synthetic lubrication, and sustainability supports long‑term maintenance programs for our clients.

• Maintain the telecommunication system by answering the main telephone console promptly and directing calls to the appropriate employee.
• Welcome visitors and customers in person or over the phone, addressing inquiries or referring them to the appropriate department.
• Direct visitors by maintaining accurate employee and department directories.
• Maintain a safe and clean reception area.
• Post customer payments by recording cash, checks, and credit card transactions.
• Post revenues by entering and verifying local deposits.
• Update receivables data, reporting unpaid invoices and assisting the Customer Service Supervisor on the A/R team.
• Organize and box all A/R customer files, invoices, checks, and credit card transactions at year‑end.
• Verify account discrepancies by obtaining and investigating information from customers.
• Resolve valid and authorized deductions by adjusting entries.
• Coordinate collections by examining payment plans, histories, and credit lines with the collections department.
• Summarize receivables by maintaining invoice accounts and preparing monthly transfer reports to the A/R account, verifying totals.
• Uphold confidentiality of organizational information.

• High level of integrity and commitment to customer satisfaction.
• Passion for excellence in customer service.
• Clear and professional communication skills, both verbal and written.
• Ability to handle complaints and difficult customers with patience and composure.
• Polite, friendly attitude.
• Strong attention to detail and listening skills.
• Willingness to work occasional approved overtime.
• Strong work ethic and ability to collaborate effectively in a team environment.
• Flexibility and adaptability.

• High School Diploma or equivalent.
• Proficiency in computer skills, including Word, Excel, and Internet navigation.
• Medical, Dental and Vision coverage.
• Paid Time Off (PTO).
• 401(k) Retirement Plan with matching contributions.
• Health Savings Account (HSA);
  Flexible Spending Account (FSA);
  Health Reimbursement Agreement (HRA).
• Paid Holidays and Life Insurance.
• Voluntary Disability Benefits and Wellness Program.

Morgan Distributing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to legally protected characteristics.