Service Greeter-Porter

Description of the role

We are seeking a highly motivated Service Greeter-Porter to join our team at Continental Toyota in Hodgkins, Illinois. As a Service Greeter-Porter, you will be responsible for providing excellent customer service to our clients, assisting them with their needs, and ensuring a smooth and efficient experience at our dealership.

• Greet customers in a friendly and professional manner upon arrival
• Escort customers to the appropriate service Advisor
• Maintain cleanliness and orderliness of the service area and customer waiting lounges
• Handle customer inquiries and provide accurate information about our services and offerings
• Assist customers with vehicle drop-offs and pick‑ups
• Collaborate with service advisors and technicians to ensure a seamless customer experience
• Help maintain a positive and customer‑centric atmosphere at the dealership
• Maintain the parking lot in a neat and organized manner
• Capture pictures of customers' vehicles
• Perform any other duties assigned by management

• Excellent communication and interpersonal skills
• Customer service experience is preferred
• Ability to work in a fast‑paced environment
• Strong attention to detail
• Basic computer skills
• Valid driver's license
• Must be able to stand and walk for extended periods of time

• Competitive compensation
• Opportunities for career growth and development
• Fun and friendly work environment
• Employee discounts on vehicle purchases, service, and parts
• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holiday pay

Continental Toyota is a leading automotive dealership located in Hodgkins, Illinois. We are committed to providing exceptional customer service and offering a wide range of high-quality vehicles. Our team is dedicated to creating a welcoming and professional environment for both our employees and customers. Join us in delivering an outstanding automotive experience to our valued clientele.