Part-Time, Customer Service​/HelpDesk

The major impact of this position is its ability to effectively support program functions and provide friendly and professional environment to staff and the general public.

This position promotes independence and integrity and the application of logic, problem solving skills and effective communication.

• Perform all general receptionist duties, including responding to general inquiries on programs and services available throughout the various departments.
• Perform professionally during interaction with the general public and provide high-quality customer service.
• Greet persons entering the establishment, determine nature and purpose of visit, direct them to appropriate destinations.
• Answer, screen and forward telephone calls, take messages, and schedule appointments. Monitor visitor log to ensure that all visitors sign‑in and out.
• Provide general clerical support and programmatic assistance including preparing folders for intake and addressing envelopes for mailing.
• Perform routine file management functions.
• Perform other duties as assigned.

High School Diploma required.

Proficient customer service and interpersonal skills required.

AN EQUAL OPPORTUNITY EMPLOYER