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Customer Service Rep HelpDesk/Support Bilingual

Auto Service Concierge - Customer Care & Repairs Guidance

Job in Decatur, Macon County, Illinois, 62523, USA
Listing for: Ben Tire Distributors - Neal Tire & Auto
Full Time position
Listed on 2026-05-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading tire service company in Decatur, Illinois, is seeking a Customer Service Advisor to assist customers with vehicle repairs and maintenance. This role includes greeting customers, advising on service needs, preparing estimates, and ensuring a satisfactory customer experience. The ideal candidate has strong communication skills, automotive knowledge, and at least one year of customer service experience. The position is full-time, Monday to Friday, with weekend availability as needed.
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