Relationship Banker ; Decatur Main Branch
Job in
Decatur, Macon County, Illinois, 62526, USA
Listed on 2026-06-18
Listing for:
Regions Bank
Full Time
position Listed on 2026-06-18
Job specializations:
-
Customer Service/HelpDesk
Bank Customer Service, Bilingual, Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Regions Bank - - Responsibilities:
Provides a consistent optimal customer experience on the cash line while handling customers' transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions;
Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution;
Develops relationships with customers, remaining well-informed about the customer's relationship with the bank;
Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier;
Assists branch and fellow team members with basic tasks to aid in customer problem resolution
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