Assistant Director of University Commons and Conference Operations

Assistant Director of the University Commons

Millikin University is a private university that provides undergraduate and graduate education to a diverse student body of approximately 1,600 students on a 75-acre residential campus in Decatur, Ill. Millikin's unique approach to education, known as Performance Learning, allows students to perform the work of their future careers through hands-on, real-world experiences starting on day one. Through these experiences, students gain access to a professional network they will carry throughout their careers.

This commitment to innovation and excellence propels students to career success. Millikin offers over 50 academic programs in its College of Fine Arts, College of Arts & Sciences, College of Professional Studies and Tabor School of Business.

The Assistant Director (AD) of the University Commons is a 12-month, salaried position reporting to the Director of Student Development/Richards Treat University Center. The AD's primary functions include the daily administration, management, and supervision of Campus Scheduling, evening, and weekend supervision of student staff within the University Commons, and support of programming within the University Commons. This position is live-on, with on-call responsibilities as needed.

The Assistant Director (AD) manages the University Commons and ensures logistical support to campus and external clients through the management and coordination of the University scheduling and events management system. The position requires some evening and weekend hours to support operations and signature events.

Administer and oversee the University scheduling and reservation system (25

Live) for the entire campus and work with IT in making sure systems are functional and efficient; ensure integrity of reservation data, create and run reports, maintain accurate equipment and service inventory.

Oversee and coordinate event management for multiple campus facilities, with special emphasis on the University Commons, ensuring appropriate and timely interaction with facility users and event planning; assist with the design and enforcement of University Commons policies and procedures; assist with the management and operation of the Summer Camps and Conferences Program.

Assist with the management of a dynamic student center operation that includes the supervision of an 87,000 square-foot fusion student center/library facility.

Assist with and oversee a comprehensive student employment program ensuring meaningful performance learning opportunities. Interview, hire, train, supervise, develop, and evaluate student employees.

Assist with oversight of the daily operation of the University Commons and Information Center to include ensuring proper set-ups, teardowns, operational logistics, and cleanliness;
Collaborate closely with Housekeeping, Campus Dining, Facilities, and Public Safety and other service providers to ensure an environment that is conducive to healthy and safe learning, gathering, and programming.

Ensure top-quality customer service by researching, proposing, and implementing best-practice initiatives; collect and analyze patron data, usage information, etc.

Manage university campus and conference operations including hiring and managing a student summer staff.

Actively solicit new rental business and summer camps and conferences for the Commons by interacting with community professionals and organizations to educate on amenities Millikin has to offer and to create interest in utilizing Millikin facilities.

Collaborate with university constituents to bring camps and conferences to Millikin during the summer months to meet or exceed revenue expectations.

Assist with University-wide retention initiatives.

Support and assist at alleviating student success barriers and assisting students with ongoing success toward graduation.

Serve on retention committees and initiatives to assist in student persistence.

Assist with research and compilation of data to inform campus constituencies regarding attrition and retention statistics and data.

Engage in Student Affairs opportunities to support individual students and organizations and further foster a sense of pride and spirit in the Millikin experience.

Conduct assessment opportunities to measure success of University Commons operations to include the camp and conference schedule, as well as Student Affairs overall as assigned by the Vice President.

Other duties as assigned.

Bachelor's Degree required, Master's Degree in Student Affairs, Higher Education Administration, or related field preferred.

Experience in student union management or related areas required.

Facilities management experience preferred.

Experience supervising part-time and/or student employees.

Demonstrated ability to utilize technology at an advanced level (software, hardware, media equipment, etc.).

Superior written and verbal communication skills and the ability to present information to a wider audience.

An…