DISC Front Desk
Listed on 2026-03-01
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Entertainment & Gaming
Customer Service Rep
Date Posted: 2/20/2026
Job Title: Front Desk
Department: DISC
Reports to: DISC Front Desk Supervisor
FLSA Status: Part-Time, Non-Exempt, $15/hour
ESSENTIAL DUTIES AND RESPONSIBILITIES- Answer phones, route calls, and take messages for appropriate DISC personnel
- Provide knowledge of the Decatur Indoor Sports Center and Decatur Park District activities to patrons and callers including giving directions to different facilities at times
- Collecting and following procedures for Decatur Indoor Sports Center membership pass registrations and Decatur Park District activity registrations
- Run cash register, prepare daily cash deposit, and verify cash drawer at beginning and end of shift
- Check in patrons for activities, leagues, and membership visits
- Collect money for any unpaid fees for activities and/or leagues
- Update sign in sheets for activities and leagues
- Photocopier, scanner, and fax machine operation
- Cleaning of Front Desk area and office space
- Filing of various registration forms as requested
- Perform special projects and duties as assigned
This job has no supervisory responsibilities
QUALIFICATIONSTo perform this job successfully, candidates must be ableto adapt to change and learn quickly, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND OR EXPERIENCE- Working knowledge of computers
- Ability to count cash
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLSAbility to calculate figures and amounts to complete deposits and discounts, etc.
REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel;
reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
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