Manager In Training

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Full Time Hospitality Corporate Office, Decatur, IL, US

2 days ago Requisition

Participates in MIT Program to develop management skills and field experience by completing the following duties.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works directly with hotel managers to assist them in carrying out their responsibilities on personnel matters.
• Observes and participates in all management and administrative functions of the hotel as directed.
• Completed each module of the MIT program and obtains the General Manager’s signature as each one is completed.
• Completes management duties assigned by the General Manager or Area Director.
• Attends all meetings or functions as assigned by the General Manager, including weekly department head meetings.
• Participates in all Quality Assurance Reviews of the hotel.
• Adheres to policies and procedures of the hotel and Tharaldson Hospitality.
• Discuss any questions or concerns regarding the MIT program with your manager or Area Director.
• Provides supporting documentation of all work assignments as directed in the MIT modules.
• Acts as a role model within and outside the organization and maintains a positive and respectful attitude.
• Adheres to Tharaldson Hospitality Staffing Policy and Procedures.
• Demonstrates flexible and efficient time management and ability to prioritize workloads and performs duties as workload necessitates.
• Other duties as assigned.

• To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Solving – Identifies and resolves problems in a timely manner;
  Develops alternative solutions;
  Uses reason even when dealing with emotional topics.
• Customer Service – Responds promptly to customer need;
  Responds to requests for service and assistance;
  Responds to requests for service and assistance.
• Interpersonal – Maintains confidentiality.
• Oral Communication – Responds well to questions;
  Demonstrates group presentation skills.
• Team Work – Contributes to building a positive team spirit
• Written Communication – Writes clearly and informatively;
  Able to read and interpret written information.
• Delegations – Delegates work assignments;
  Provides recognition for results.
• Managing People - Makes self-available to staff;
  Provides regular performance feedback;
  Develops subordinates’ skills and encourages growth;
  Solicits and applies customer feedback (internal and external);
  Improves processes, products, and services;
  Continually works to improve supervisory skills.
• Quality Management – Looks for ways to improve and promote quality;
  Demonstrates accuracy and thoroughness.
• Business Acumen – Understands business implications of decisions;
  Demonstrates knowledge of market and competition.
• Diversity – Shows respect and sensitivity for cultural differences;
  Promotes a harassment free environment.
• Organizational Support – Follows policies and procedures.
• Adaptability – Adapts to changes in the work environment;
  Manages competing demands;
  Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality – Is consistently at work and on time;
  Ensures work responsibilities are covered when absent;
  Arrives at meetings and appointments on time.
• Dependability – Commits to long hours of work when necessary to reach goals.
• Initiative – Asks for…