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Cisco Data Center Storage SME - Incident Leader & Mentor

Job in Decatur, Macon County, Illinois, 62523, USA
Listing for: Simarn, Inc.
Full Time position
Listed on 2026-02-12
Job specializations:
  • IT/Tech
    Data Engineer, Systems Engineer, IT Specialist, Cybersecurity
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is seeking a Sr. Subject Matter Expert specializing in Data Center Storage (CISCO). The role involves managing escalations, driving operational excellence, and mentoring team members. Candidates should have strong experience in incident management and customer communication. Responsibilities include resolving escalated tickets, validating change implementations, and conducting root cause analyses. This hybrid position offers an hourly pay rate of $50 with a focus on continuous improvement in a large enterprise environment.
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