Information Technology Specialist

Our client is a globally recognized established luxury fashion house specializing in high-end women’s apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations.

• Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support.
• Collaborate on improving system reliability, connectivity, and performance across departments.
• Develop and maintain scripts or automation tools to streamline workflows and data processes.
• Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards.
• Monitor system performance and proactively identify opportunities for optimization.
• Ensure adherence to IT and security policies while assisting in documentation and process updates.
• Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Solid understanding of IT systems, networks, and software applications.
• Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools.
• Proficient in SQL
• Strong problem-solving and analytical mindset with attention to detail.
• Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.