Citizen Action​/Illinois: Digital Associate

Citizen Action/Illinois:
Digital Associate LOCATION

2229 S Halsted St IL

55, / Yearly

Citizen Action/Illinois

Digital

Non-Profit

Apply here:

(Use the "Apply for this Job" box below)./

Position Title: Digital Associate

Location: Chicago, IL (Hybrid)

About Citizen Action Illinois

Citizen Action/Illinois (CA/IL) is a progressive policy advocacy and political coalition that works for social, economic, and racial justice in Illinois. CA/IL has led campaigns for policies that benefit working families, including a progressive income tax, expanding access to high-quality, affordable healthcare, and protecting voting rights.

What You’ll Do

The Digital Associate will support our social media strategy, content creation, and engagement efforts, while leading digital advocacy and volunteer training initiatives. This role is ideal for a creative, organized, and detail-oriented communicator who thrives in a collaborative, fast-paced environment. The Digital Associate will contribute significant time to working on digital strategy and execution for the Protect Our Care Illinois coalition.

Key Responsibilities

• Social Media Management & Growth:
  Manage and grow our presence across Instagram, Tik Tok, X, Facebook, and experiment with Blue Sky
• Social Media Management & Growth:
  Manage a social media calendar for Protect Our Care Illinois and engage coalition partners in social media strategy
• Social Media Management & Growth:
  Respond to DMs, engage with comments, and actively build online community relationships
• Social Media Management & Growth:
  Identify trends and create opportunities for on-trend messaging, including producing video content
• Content Capture & Creation:
  On-site photo and video capture at press conferences, town halls, and rallies
• Content Capture & Creation:
  Design graphics and video content using Canva (required), with Cap Cut and Adobe Suite as strong pluses
• Content Capture & Creation:
  Produce social media advocacy toolkits for internal and external use
• Digital Advocacy & Training:
  Manage the organization’s texting program, including writing messages, designing graphics, and overseeing volunteer response efforts
• Digital Advocacy & Training:
  Train advocates on digital communications strategies, providing 1:1 support, workshops, slide decks, and toolkits
• Digital Advocacy & Training:
  Track performance metrics across social media, email, and texting programs, reporting insights to the Executive Director
• Collaboration & Teamwork:
  Work closely with the Executive Director, Communications Manager, and other staff members to coordinate messaging and campaign strategy
• Collaboration & Teamwork:
  Maintain high organizational standards for workflow, project management, and content scheduling

Who You Are

Creative Communicator – You have 2+ years of experience in producing compelling graphics, videos, and written content that engages diverse audiences. You spot trends and know how to translate them into creative campaign opportunities.

Organized & Strategic – You can manage multiple projects and channels simultaneously, anticipate challenges, and develop solutions to ensure deadlines are met.

Tech-Savvy & Quick Learner – You are comfortable with digital tools (Canva required; Cap Cut and Adobe Suite preferred) and can quickly learn new software or platforms as needed.

Community-Oriented & Collaborative – You thrive in a team environment, can train and support volunteers, and work closely with colleagues to align on goals and messaging.

Passionate & Results-Driven – You hold yourself to high standards, measure your work using data-driven metrics, and take pride in producing impactful campaigns for social change.

Additional Information

• Hybrid position based in Chicago, IL; requires flexibility for up to 25% travel
• Access to a car is a plus
• Ability to work flexible hours, including evenings and weekends as needed
• Written fluency in Spanish is a plus

This role may be hired at either the Digital Associate or Digital Manager level, depending on experience. Digital Associates focus on executing digital organizing and communications work, including content creation, email and SMS…