Strategic Solutions Sales Engineer

Strategic Solutions Sales Engineer - Chicago region

Quest Software is an award-winning IT management software provider offering a broad portfolio of solutions that solve some of the most challenging technology and business problems. We are fanatically customer-focused and are proud to support the most complex customers who have the highest IT demands in the world.

We are currently looking for a Strategic Solutions Sales Engineer to join our Information & Systems Management team. It’s exciting, it’s rewarding, it’s hard work, and it offers career and personal growth.

The Strategic Solutions Sales Engineer is a senior position aligning with Quest Account Executives and customers to lead a consistent, structured technical sales cycle focused on the industry’s leading data and database portfolio. As a trusted technical advisor, you will collaborate with the customers’ business and technical subject matter experts during the sales process to identify business processes and technical requirements to develop a value-based proposition of Quest products, as well as understand functional/technical constraints.

As a thought leader in the data and database space, you will present at industry conferences, deliver content via blogs, white papers, and podcasts, amongst other platforms, and collaborate with internal partners in product management and development to drive innovation.

• Conduct technical product demonstrations and proof‑of‑concept engagements.
• Collaborate with strategic sales teams to tailor solutions to client needs.
• Respond to RFPs/RFIs with detailed technical content.

• Partner with clients to identify business challenges and align solutions to address them.
• Act as a trusted advisor to enhance customer satisfaction and retention.
• Identify cross‑sell and upsell opportunities based on client needs and usage patterns.

• Represent Quest solutions at industry events, user groups, and trade shows.
• Publish whitepapers, blogs, and technical best practices guides.

Deliver keynote presentations and participate in panels to establish credibility.

• Assist clients in designing optimal architectures for Quest solutions.
• Recommend best practices for implementation, integration, and scaling.

• Provide feedback to product management on customer requirements and market trends.
• Act as a bridge between sales, support, and product teams to streamline client solutions.
• Mentor junior Sales Engineers within the organization.

• Stay updated on competitive solutions and articulate the advantages of Quest products.
• Understand and communicate emerging trends in Information and Systems Management.

• Deep understanding of data intelligence, data modeling, database management, and monitoring tools.
• Hands‑on experience with tools to manage data and databases (e.g., erwin Data Intelligence, erwin Data Modeler, Share Plex, Foglight, and Toad).
• 8–10+ years of experience in a pre‑sales role.
• Travel as needed.

• Strong verbal and written communication skills to convey complex technical ideas.
• Ability to adapt presentations to both technical and non‑technical audiences.
• Experience presenting at trade shows, conferences, and user groups.
• Experience engaging with analyst organizations is a bonus.

• Analytical skills to diagnose issues and propose creative solutions.

Ability to translate client needs into actionable technical strategies.

• Understanding of sales processes and the ability to align technical efforts with business objectives.
• Skills in relationship building and influencing stakeholders.

• Self‑starter with the ability to manage multiple priorities.
• Confidence to take ownership of projects and guide clients effectively.

• Certifications in data intelligence, database technologies, or cloud solutions.
• Educational background in computer science, information systems, or a related field.

Quest Software builds the foundation for enterprise AI with solutions in data governance,…