Ice Cream Production Supervisor

Ice Cream Production Supervisor – Decatur

Join the Tillamook team where we excel in real dairy products. We’re a farmer‑owned cooperative guided by good, honest values.

You are committed to quality in everything you do, thrive on innovative thinking, hard work and good values.

The Ice Cream Production Supervisor is responsible for the day‑to‑day operation of the ice cream production department at the Decatur plant, leading a team of hourly production employees on a 7‑days‑a‑week operation.

Responsibilities include assisting in managing the department, including payroll, scheduling, GMPs, SOPs, safety, sanitation and operation of equipment, troubleshooting and solving problems with processing equipment, issue work orders.

Managerial responsibilities include selecting top talent and onboarding and training new employees; following and ensuring all personnel rules and policies; holding employees accountable, providing feedback, coaching, and discipline when necessary; evaluating, monitoring and providing regular feedback on performance; tracking attendance and verifying timekeeping records; holding effective team meetings; demonstrating financial responsibility; and serving as a role model.

• Supervise the production of ice cream to assure products of the highest quality while maximizing yields and maintaining cost‑efficient operations.
• Ensure all standard operating procedures (SOPs) are followed.
• Communicate production goals to team; plan, organize, and direct the shift to accomplish production goals.
• Report all exceptions to product or ingredient quality as appropriate based on the seriousness/urgency of the situation.
• Work with operators to troubleshoot and resolve equipment problems and other production issues; implement plans to correct any problems that are identified, determine where and why the problem occurred, and oversee specific corrective action.
• Utilize labor, operating supplies, and ingredients in the most cost‑effective manner possible to control costs.
• Ensure compliance with USDA, OSDA, FDA, and other regulatory product safety requirements.
• Monitor use of SOPs; implement plans to correct any problems that are identified, determine where and why the problem occurred, and oversee specific corrective action.
• Establish manufacturing quality control point testing and measures and review the previous day’s production and laboratory reports of ice cream analysis.
• Establish effective working relationship with Quality Assurance.
• Work with the maintenance department to plan and schedule repairs and preventative maintenance.
• Establish effective working relationship with maintenance engineering.
• Establish and maintain effective relationships with employees, supervisors and the general public.
• Communicate effectively.
• Utilize a computer with intermediate knowledge of Microsoft Word, Excel, SharePoint and specialized ERP database i.e. D365.
• Must be able to work 12‑hour shifts, including weekends and some holidays.
• Work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
• Demonstrate excellent time‑management skills with the ability to work production environment independently with little supervision.

• High school diploma or GED. Bachelor’s degree is preferred.
• 5 years progressively supervisory responsibility managing in a production environment.
• Weekend and off‑shift work is required.

This is a salaried position with a starting salary range of $70,325.00 - $80,000.00. Actual compensation will be determined by experience and other factors permitted by law.

• Administration: Individual work space, desk and computer. May not be temperature controlled, could have loud background noises. May include entering production facility and walking on uneven, slippery surfaces and encountering forklift traffic. Requires sitting majority of shift; can include standing and walking to accomplish tasks. May require stooping, bending and crouching to file, retrieve supplies. Occasional lifting of up to 55 pounds.
• Production: Space can be crowded with manufacturing equipment. Must remain aware of…