Ice Cream Production Supervisor

Ice Cream Production Supervisor – Decatur

Come join the Tillamook Team where our philosophy is “Dairy Done Right.” As an independent farmer‑owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We’re taking a stand for real food, because everyone deserves better.

We invite members of all diverse communities to join our workforce. At Tillamook, we believe that inclusion and diversity are central to our cultural strategy. In order to achieve our growth ambition and compete and win in the marketplace, we believe we make better decisions and build stronger teams when we invite and rely on diverse perspectives, thoughts, backgrounds and cultures into our work and to fuel our innovation and growth.

To us this means creating a climate of inclusion where all employees feel valued and a sense of belonging. We believe this will make us a better consumer brand and employer.

What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.

Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values:
We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.

The Ice Cream Production Supervisor is responsible for the day‑to‑day operation of the ice cream production department at the Decatur plant, leading a team of hourly production employees on a 7‑days‑a‑week operation. Responsibilities include assisting in managing the department, including payroll, scheduling, GMPs, SOP’s, safety, sanitation and operation of equipment and troubleshooting and solving problems with processing equipment, issue work orders.

Managerial responsibilities include: selecting top talent and onboarding/training new employees; following, and ensuring that all employees follow, all personnel rules and policies; holding employees accountable for performing their daily duties and demonstrating appropriate workplace behaviors; providing continuous feedback, coaching, and timely effective discipline when necessary; evaluating, monitoring and providing regular feedback on employees’ performance; tracking employees’ attendance and verifying accuracy of daily timekeeping records;

holding effective, regular, team meetings; demonstrating financial responsibility by protecting the employers’ financial interests; and serving as role model by demonstrating professionalism, honesty, integrity, ethical behavior and living our company values.

• Supervise the production of ice cream to assure products of the highest quality while maximizing yields and maintaining cost efficient operations.
• Ensure all standard operating procedures (SOPs) are followed.
• Communicate production goals to team; plan, organize, and direct the shift to accomplish production goals.
• Reports all exceptions to product or ingredient quality as appropriate based on the seriousness/urgency of the situation.
• Work with operators to troubleshoot and resolve equipment problems and other production issues; implement plans to correct any problems that are identified, determine where and why the problem occurred, and oversee specific corrective action.
• Utilize labor, operating supplies, and ingredients in the most cost effective manner possible to control costs.
• Ensure compliance with USDA, OSDA, FDA, and other regulatory product safety requirements.
• Monitor use of standard operating procedures (SOPs); implement plans to correct any problems that are identified, determine where and why the problem occurred, and oversee specific corrective action.
• Establish manufacturing quality control point testing and…