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Inside Sales

Job in Decatur, Macon County, Illinois, 62523, USA
Listing for: Richards Building Supply Co.
Full Time position
Listed on 2026-06-18
Job specializations:
  • Sales
    Inside Sales, Sales Associate/Assistant, Customer Success Mgr./ CSM, Retail Sales
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Are you passionate about delivering exceptional customer experiences and growing your career in sales?

Join Richards Building Supply
, a family‑owned and operated company with over 40 years of success!

Why Join Us?
  • Stable

    Schedule:

    Full‑time, Monday‑Friday with consistent hours based on branch operations—no unpredictable shifts or weekend work.
  • Generous PTO: 20 paid days off (includes PTO, holidays, and family‑focused company closure between Christmas & New Year’s).
  • Competitive Pay & Bonuses:
    Strong hourly rate + OT potential during peak season, plus eligibility for discretionary holiday and performance bonuses.
  • Top‑Tier Benefits:
  • Comprehensive Benefits:
    Medical, dental, and vision insurance with significant employer contributions to help keep costs affordable. 401(k) with industry‑leading company match.
  • Additional voluntary benefits, including disability coverage and accident insurance.
  • Career Growth:
    We invest in your success—whether through training, promotions, or new opportunities.
  • Family‑Owned & Operated:
    We treat our team like family and foster a supportive, team‑driven environment.
What You’ll Do
  • Act as a trusted advisor to customers, helping them find the right products for their projects.
  • Handle inbound and outbound customer interactions—whether over the phone or in‑person—ensuring every customer feels valued.
  • Collaborate with Outside Sales reps to drive sales and resolve customer needs.
  • Process orders, track inventory, and coordinate product transfers to meet customer demands.
  • Educate customers on promotions, new products, and industry trends to maximize sales opportunities.
  • Maintain accurate records, process payments, and ensure seamless order fulfillment.
Requirements
  • 2-3 years of experience in a customer‑facing role, preferably in sales, retail, or distribution.
  • Strong computer skills (Microsoft Office, CRM experience a plus).
  • Ability to multitask in a fast‑paced environment.
  • Industry knowledge is a plus—but we’re happy to train motivated candidates!
  • Spanish‑speaking skills are a strong advantage but not required.
  • Willingness to travel overnight (up to 10 %).
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