Sales Support Specialist

The Sales Support Specialist is a detail-oriented and process driven role supporting the Centurion sales organization through CRM optimization, sales operations, reporting, contract administration, and process improvement. This role will work closely with Sales Leadership, Account Managers, Marketing, and Legal to improve the efficiency, visibility, and performance of the sales process.

The ideal candidate is highly organized, comfortable working in Hub Spot or similar CRM platforms, and able to turn data, processes, and reporting into actionable insights. This position is critical in helping the sales team reduce manual tasks, maintain clean data, improve forecasting accuracy, and identify opportunities for growth within current client accounts.

• Manage sales funnel reporting and forecasting reports for Leadership.
• Support new contract and contract renewal administration, ensuring proper documentation, tracking and follow-up.
• Assist with process mapping across the organization to identify inefficiencies, bottlenecks and opportunities for improvement.
• Develop and support scalable sales processes that improve team productivity, accountability and reporting accuracy.
• Analyze sales activity, client data and account trends to identify new growth opportunities within current client relationships.

• Identify and implement process improvements using Hub Spot functionality, including automation, workflows and tools.
• Help document and standardize CRM processes for consistent use across the sales team.
• Maintain and improve CRM data quality through ongoing data hygiene processes.
• Create, update and manage reports/dashboards for sales activity, pipeline visibility and performance metrics.
• Support Marketing initiatives through Hub Spot integrations, campaign tracking, lead flow management and sales/marketing alignment.
• Provide ad hoc reporting, analysis, and administrative support to Sales Leadership as needed.
• All other duties as assigned.

• At least three years of experience in sales support, sales operations, CRM administration, marketing operations, or business operations.
• Hands‑on experience with Hub Spot strongly preferred; experience with similar CRM platforms may also be considered.
• Strong understanding of CRM data management, reporting, dashboards, workflows, and automation.
• Ability to analyze data and translate findings into clear insights, recommendations, and process improvements.
• Strong organizational skills with the ability to manage multiple projects, deadlines, and internal stakeholders.
• Excellent written and verbal communication skills.
• Comfortable working cross‑functionally with Sales, Marketing, Legal, and Operations teams.
• High attention to detail and a proactive approach to problem‑solving.
• Ability to work independently while also collaborating effectively with internal teams.

• Associate’s degree in business or related field is required, or equivalent experience. Bachelor’s degree preferred.

TRIMEDX and Centurion are Equal Opportunity Employers.

Drug‑Free Workplace. Because we are committed to providing a safe and productive work environment, TRIMEDX and Centurion are a drug‑free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX, Centurion and Customer property or during working/on‑call hours.