Field Network Technician – Fiber & On-Call

About the Company

Bluebird Fiber is a premier fiber telecommunications provider of internet, data transport, and other services to carriers, businesses, schools, hospitals, and other enterprises in the Midwest. To learn more, visit

• Minimum of 1 years in telecommunications or equivalent technical training
• College or Technical degree or equivalent, preferred
• Private line broadband installation and maintenance
• DS3/DS1 installation and maintenance
• SONET/DWDM installation and maintenance
• Test equipment proficiency (OTDR, OSA, DS1/3, and Ethernet)

• Willing to work day, evening, night shifts, overtime, call-ins, weekends, and/or holidays as required. Hours to be worked are determined by job requirements
• Valid state driver license with clean driving record
• Self-motivated and the ability to make sound decisions with minimal supervision
• Strong oral and written communications skills
• Multi-task and maintain composure in a demanding work environment
• Telecommunications equipment installation, preferred
• Cisco or Alcatel Lucent IP Certifications, preferred
• VOIP Switching and maintenance, preferred
• Fiber optics splicing and maintenance, preferred
• SS7/STP support, preferred

• Receive, monitor, analyze, and resolve network problems in a timely manner with minimal oversight.
• Coordinate and perform new customer installations for wholesale, enterprise, and colocation customers. This could include structured wiring, NID installation and the addition of pluggable cards and jumpers at the Bluebird Fiber locations.
• Provide proper documentation of BBF’s network (Site Audit’s, and Inventory Databases).
• Provide installation, test and acceptance for nodes and collocations into BBF’s network.
• Support emergency restoration for aerial and/or buried fiber optic cable in BBF’s network.
• Provide emergency restoration support for BBF’s network equipment.
• Maintain BBF colocation facilities and report any observations of damage or violation.
• Provide 24x7 network coverage, to include trouble tickets and alarm monitoring at a Tier I level.
• Adhere to the rotational on-call schedule to monitor, support, and dispatch as required.

Bluebird is an equal opportunity employer.