Carpet Tech

• Location 519 N Monroe, Decatur, IL, 62522, United States
• Employee Type Regular Full Time

– The primary purpose of this position is to provide carpet and upholstery cleaning on location for residential and commercial customers and support other divisions such as water as needed.

• Service on-location (both residential/commercial) cleaning appointments.

• Carpet
• Upholstery
• Area Rugs
• Tile & Grout

• Respond to Customer Concerns (i.e. “RE-DO’s”)
• Perform In-Plant Cleaning when necessary (Rugs and Upholster).
• Master Purpose and Use of all equipment and materials.
• Maintain working condition of all equipment and materials.
• Take daily inventory on truck.
• Replenish truck needs from warehouse.
• Take weekly inventory at warehouse.
• Clean Interior and Exterior of vehicle on an as needed basis (maintain a clean vehicle as much as possible)
• Have vehicles serviced according to schedule.
• Collect Payment from customers
• Turn in report of Daily numbers.
• Up sell protection products, upholstery cleaning and air duct cleaning. (see standards listed below)
• Perform emergency service work (Water Restoration Division) as needed. Required to be apart of the On-Call Schedule one night weekly and one weekend a month every 4 weeks.
• Assist in new technician training.
• Adhere to All State Wage & Hour Laws (i.e. Required 20 minute Lunch Break during 7.5 hr. Working Day)
• Perform miscellaneous duties assigned by Division Management.

The above job duties may be altered at any given time to react to changes in the business and/or adapt to an individual’s experience and skills.