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Hybrid Customer Service Specialist — Orders & Solutions
Job in
Decorah, Winneshiek County, Iowa, 52101, USA
Listed on 2026-07-22
Listing for:
Stanley Black & Decker, Inc.
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Stanley Black & Decker, Inc. in Decorah, IA is seeking a Customer Service Representative with a hybrid work arrangement. You will accept orders via multiple channels, process transactions, coordinate with shipping and invoicing, and respond to order inquiries to ensure on-time placement of repeat orders.
The role requires strong communication, problem-solving, and multitasking abilities, with experience in manufacturing environments and familiarity with CRM systems and customer portals preferred.
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