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Site IT Specialist: Desktop & OT Shopfloor Support
Job in
Decorah, Winneshiek County, Iowa, 52101, USA
Listed on 2026-08-23
Listing for:
HCLTech
Full Time
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
IT Support, Desktop Support
Job Description & How to Apply Below
HCLTech is seeking an experienced deskside/onsite IT engineer in Decorah, IA to install, troubleshoot, and maintain office IT hardware and software. You'll handle printers, scanners, mobile devices, and OT equipment across shopfloor environments, ensuring uptime and user satisfaction.
You will interact with IT/OT teams, manage incidents in Service Now, and contribute to knowledge bases while adhering to ITIL practices. Travel to other sites may be required; strong communication is essential.
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