Quality Assurance Manager. Decorah LilyLifestyle

Summary

Our award-winning client is conducting a search for a Quality Assurance Manager to join their team. The Quality Assurance Manager is a member of the Processing Management Team, uses quality experience and expertise to manage the Quality systems, ensuring best practices and results in production and products.

• Maintain FSSC 22000 Certification.
• Ensure Quality Management System processes and documents are in place and employees are trained.
• Perform periodic QMS review with the Management Team. Develop and track objectives for quality, product, and process improvement.
• Customer Concern Management. Investigate customer concerns, perform Root Cause Analysis, and develop Corrective and Preventive Actions.
• Oversee internal and external audits.
• Quality Liaison with current and prospective customers. Ensure required documents are requested from the customer and maintained.
• Responsible for maintaining third party certifications including Kosher, Halal, and Organic.
• Provide oversight and training to the Internal Audit Team.
• Provide QMS & Quality Awareness Training to new and existing employees.
• Provides leadership and guidance to Quality Technicians.
• Lead the Food Safety Quality Culture Team.

• 5+ years' experience in Quality Management Systems in a food manufacturing environment is required.
• Bachelor's Degree in a highly related field.
• ISO and QMS expertise.
• Experience maintaining customer complaint processes and mitigation.
• Advanced knowledge of Lean, Six Sigma, and Project Management best practices a plus
• Working knowledge of EXCEL spreadsheets, Microsoft Office Suite, and various quality documentation software.
• Above average attention to detail.
• Strong multi-tasking abilities.
• Above average ability to communicate orally and in writing.
• Able to work independently and safely.