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Front End Lead: Member Experience & Team Coach
Job in
Dedham, Norfolk County, Massachusetts, 02026, USA
Listed on 2026-08-22
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-08-22
Job specializations:
-
Business
Operations Management
Job Description & How to Apply Below
BJ’s Wholesale Club in Dedham, MA seeks a Front End Lead to oversee frontline operations in the Front End Manager's absence and to coach team members for outstanding member service. You will drive membership initiatives and ensure timely processing of member orders while maintaining high service standards.
The role emphasizes developing staff, monitoring performance, and delivering on membership experience goals, with accountability for shopping experience and process efficiency.
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