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Technical Support

Logistics & Customer Success Specialist

Job in Dedham, Norfolk County, Massachusetts, 02026, USA
Listing for: TruRoots Company
Full Time position
Listed on 2026-05-15
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Tru Roots Company in Dedham, MA, is seeking a Logistics and Customer Service Specialist to oversee order shipments and ensure customer satisfaction. The role requires at least 3 years of experience in logistics or order management, preferably within the consumer-packaged goods industry. Responsibilities also include monitoring shipments, resolving issues, and maintaining strong relationships with stakeholders. Strong communication and analytical skills are essential, and familiarity with ERP systems is preferred.
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