Senior Sales Associate-PT

Senior Sales Associate

Location: Legacy Place

Job Type: Part-time

Overall Compensation Package: $23/hr

Schedule / Availability:

• Must be available to work Friday, Saturday, Sunday, with an additional weekday (Mon‑Thu) available.
• Must be available to work 16‑29 hours during Clinic Operating Hours (as posted on the website; subject to change). Ability to work 5 or 8 hour shifts with a minimum of 1 day per week; flex to more shifts as needed. Commit to a schedule 60 days in advance.

Ability to commute / cover other clinics: Reliably commute to the home clinic location and periodically travel to other clinics to provide coverage as needed.

Physical Requirements &

Environmental Conditions:

• Work performed in a retail environment; walk short distances and stand for long periods.
• Lift and carry inventory, move clinic equipment; reach, crouch, kneel, bend, twist, push, pull, and carry up to 25lbs.
• Frequent speaking and listening to clients in person and on phone.
• Operate standard office equipment such as phones, keyboards, computers, and touch screen devices.
• Specific vision abilities required: close vision, depth perception, color vision, and ability to adjust focus.

We are looking for a dynamic and inspirational individual to support the clinic team to ensure the efficient running of the Clinic. You will use your outstanding leadership and sales skills to lead by example and provide inspirational, authentic, and personalized client service to achieve all sales and client service targets. If you are an ambitious self‑starter with previous retail experience, looking for leadership development and growth, then this is the perfect role for you and the first step toward a long‑term and fulfilling career.

Reports To: Clinic Manager

• Proven retail experience, preferably within skincare and/or aesthetics.
• Ability to provide inspirational, authentic, and personalized customer service.
• Previous retail operations experience (cash reconciliation, opening, and closing the store) desirable.
• Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, desirable.
• Ability to work retail hours including days, nights, weekends, and special events in a fast‑paced environment.
• Experience with retail point‑of‑sale software;
  Zenoti experience is a plus.
• Two (2) years of experience in skincare/aesthetics or customer service preferred.
• Prioritizes customer service and has exceptional communication skills.
• Proficient in problem solving and finding creative solutions.
• Creates a comfortable atmosphere for clients and team members.
• Attentive and a good listener.
• Attention to detail in following company and safety protocol.
• Prioritizes client safety, customer service, and can make clinical decisions knowing when to ask for assistance.
• Goal‑oriented and self‑motivated to achieve and exceed company benchmarks.
• Willing to learn and adapt to changes quickly.
• Comfortable and respectful with conflict management with clients and team members.

• Creating curated client experiences.
• Effectively introduce and promote customized, no‑downtime facials and Skin Laundry products tailored to clients’ personal skincare needs.
• Educating clients on the importance of skin care protocols.
• Celebrating the success of the results our clients experience.
• Championing Skin Laundry’s mission and values and how our services and products achieve these goals.
• Effectively coordinating, scheduling, and rescheduling recurring and future clients.
• Consistently seeking, obtaining, and converting new clients.

• Support clinic success by improving efficiency and accuracy of all processes and procedures.
• Strong communication skills, ability to multitask, and comfortability with computer/clinic systems.
• Establish and maintain effective client retention processes.
• Understand and utilize company reports to leverage business and share insights on best practices for performance.

• Partner with clinic team to provide a people‑oriented, enjoyable, and comfortable workplace of belonging.
• Respect and support all team members’ individuality and…