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Front Office Leader & Guest Experience Coach
Job in
Dedham, Norfolk County, Massachusetts, 02026, USA
Listed on 2026-08-15
Listing for:
Holiday-Inn-Boston---Dedham-Hotel-
Full Time
position Listed on 2026-08-15
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
The Holiday Inn Dedham, managed by Spire Hospitality, LLC, is seeking a Guest Services Supervisor to warmly welcome guests and ensure seamless stays. You will lead the front desk team, mentor staff, and drive guest satisfaction through outstanding service and teamwork.
Key duties include coaching, cross‑department collaboration, and maintaining service standards while handling reservations, inquiries, and guest resolutions. The role offers strong benefits and a competitive salary.
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