IT Support Specialist; Onsite
Job in
Dedham, Norfolk County, Massachusetts, 02026, USA
Listed on 2026-07-22
Listing for:
Creative Financial Staffing, LLC
Part Time
position Listed on 2026-07-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Desktop Support
Job Description & How to Apply Below
IT Support Specialist (Onsite, Part-Time)
Worcester, MA Area | 30 Hours/Week | $30–$38/hour
A mission-driven K–8 school is seeking a Technology Operations & Support Specialist to serve as the primary onsite IT resource. This highly visible role supports ~200 students and 75+ faculty/staff in a Mac-based, Google Workspace environment.
Key Responsibilities:- Act as the first point of contact for technical issues
- Provide hands‑on, in‑person support to staff and students
- Configure and maintain Mac devices and classroom technology
- Support AV equipment, printers, and instructional tools
- Manage tickets and track recurring issues
- Coordinate device lifecycle and inventory
- Support Google Workspace users and daily operations
- Liaise with external IT vendors for escalations
- Assist with device rollout and seasonal IT initiatives
- 2–4 years of IT support or help desk experience
- Strong macOS support experience required
- Experience with Google Workspace
- Solid troubleshooting skills across hardware/software/connectivity
- Strong interpersonal and customer service skills
- Ability to manage multiple priorities in a fast‑paced setting
- Experience in a school or educational environment
- Familiarity with device management (e.g., Mosyle)
- Exposure to RMM tools and vendor‑supported IT models
- Be the go‑to onsite IT expert
- Flexible, part‑time schedule
- Collaborative, community‑focused environment
- Opportunity to make an immediate and meaningful impact
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