Data and Impact Analyst

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Professional Dedham, MA, US

3 days ago Requisition

Salary Range: $68,000.00 To $90,000.00 Annually

About Hope Well

Hope Well is the largest nonprofit provider of comprehensive foster care in Massachusetts. For over six decades, we've enriched the lives of children, adults, and families in need of love, support, and safe places to grow and thrive — serving more than 1,500 individuals and families each year across the Commonwealth.

About This Role

Hope Well seeks a Data & Impact Analyst to help advance our mission of enriching the lives and expanding the opportunities of individuals and families in need of love, support, and safe places to grow and thrive. As Hope Well continues to strengthen its learning culture and invest in data‑informed approaches, the analyst will play a key role in ensuring that staff have timely, accurate, and meaningful information to understand what’s working and drive continuous improvement.

Reporting to the Senior Director of Data & Impact, the analyst is responsible for the day‑to‑day management, analysis, and visualization of program data to support learning and continuous improvement across the organization. This includes preparing and analyzing data, administering surveys, developing Power BI dashboards, and collaborating directly with program teams to translate data into actionable insights.

Who We're Looking For

We're seeking a curious, detail-oriented analyst who's excited to turn data into stories that drive better outcomes for children and families. The ideal candidate is comfortable moving between hands‑on data work — cleaning datasets, building dashboards, running analyses — and clear communication with non-technical program staff who rely on that data every day.

The Impact You'll Create

Reporting to the Senior Director of Data &Impact, you'll ensure staff have timely, accurate, and meaningful information to guide decisions and foster a culture of learning and continuous improvement. Your work spans five core areas:

Data Management & Quality Monitoring

• Maintain clean, well-structured datasets for analysis and reporting.
• Monitor data quality for all data collected by the Data & Impact team; identify missing or inconsistent data and collaborate with program staff to resolve issues.
• Extract and prepare data from Dynamics, SharePoint, and other sources for analysis and dashboarding.
• Document data definitions, data flows, and analytic processes to support transparency and reproducibility.

Survey Administration & Data Collection

• Build, deploy, and manage surveys (e.g., in Qualtrics, Microsoft Forms, or similar tools) to support program learning and evaluation.
• Support survey design, including question wording, response options, and alignment to measurement frameworks.
• Develop, refine, and support implementation of non‑survey data collection tools, including observational instruments, structured checklists, fidelity measures, and other program‑specific data collection protocols.
• Ingest, clean, and integrate third‑party or partner‑provided datasets into Hope Well’s analytic environment.
• Monitor response rates and data completeness across all data collection methods; troubleshoot issues and ensure high‑quality data collection.
• Collaborate with program teams to ensure tools are practical, aligned with program goals, and produce actionable, high‑quality data.
• Document data collection procedures and support staff in consistent implementation.

Data Analysis & Evaluation Support

• Conduct descriptive, inferential, and predictive analyses under the supervision of the Senior Director.
• Produce analytic outputs including tables, charts, statistical summaries, and cleaned datasets.
• Draft initial insights and interpretations for review, contributing to evaluation reports, learning briefs, and presentations.
• Support the development of logic models, measurement frameworks, and evaluation plans by providing data and analytic input.
• Build, maintain, and enhance Power BI dashboards that support program learning and decision‑making.
• D…