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IT Support Specialist - Frontline Desktop Tech

Job in Dedham, Norfolk County, Massachusetts, 02026, USA
Listing for: Riverside Community Care
Full Time position
Listed on 2026-08-26
Job specializations:
  • IT/Tech
    Desktop Support, HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Position: IT Support Specialist I - Frontline Desktop Tech

Riverside Community Care in Massachusetts is seeking a Technology Support Specialist I to provide desktop and laptop support, assist with peripherals and software, and act as the first point of contact for end user issues. This onsite role reports to the Technology Services Manager and resolves problems independently or with the team.

You will travel to program sites as needed, maintain hardware inventory, image laptops/desktops, and document issues in the Help Desk.

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