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Auto Claims Adjuster; N&D

Job in Dedham, Norfolk County, Massachusetts, 02026, USA
Listing for: Norfolk & Dedham Insurance
Full Time position
Listed on 2026-02-05
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst, Insurance Agent, Health Insurance
Job Description & How to Apply Below
Position: Auto Claims Adjuster (N&D)

Description

  • representing N&D® as a service oriented member of our claims team, responsiveness with policyholders and agents is of the utmost importance
  • establishing timely contact with policy holders, claimants and witnesses following the report of a claim
  • analyzing policy terms to ensure that the coverage sought applies to the loss event
  • investigating loss facts to determine liability and to rule out fraud
  • assessing appropriate damages and negotiating settlements
  • monitoring vendor usage and controlling expense costs
  • order police reports and speak with police officers to gain more knowledge on the claim
  • send appropriate emails to policyholders, agents, and attorneys
  • draft up letters to send out for coverage denials
  • report claims to other insurance carriers for subrogation purposes
Responsibilities
  • representing N&D® as a service oriented member of our claims team, responsiveness with policyholders and agents is of the utmost importance
  • establishing timely contact with policy holders, claimants and witnesses following the report of a claim
  • analyzing policy terms to ensure that the coverage sought applies to the loss event
  • investigating loss facts to determine liability and to rule out fraud
  • assessing appropriate damages and negotiating settlements
  • monitoring vendor usage and controlling expense costs
  • order police reports and speak with police officers to gain more knowledge on the claim
  • send appropriate emails to policyholders, agents, and attorneys
  • draft up letters to send out for coverage denials
  • report claims to other insurance carriers for subrogation purposes
Qualifications
  • be driven and interested in progressively more complex roles within the organization experience working in a customer service field
  • 1 or more years of claims experience preferred
  • Bachelors Degree
  • be comfortable engaging in negotiations with consumers and attorneys
  • posses strong interpersonal, oral and written communication skills
  • posses the ability to work independently and in a team environment
  • be proficient in Word, Excel & Outlook

We offer a competitive total compensation package including medical, dental, vision & life insurance, hybrid-pension and a 401(k) with match.

We also offer a hybrid work schedule, giving you flexibility while maintaining strong team connections.

Our Dedham office is located on the Charles River in historic Dedham, Massachusetts. Our employees enjoy the use of a complimentary on-site café, fitness center and free parking.

Our Dedham office is located on the Charles River in historic Dedham, Massachusetts. Our employees enjoy the use of a complimentary on-site café, fitness center and free parking.

Our Dedham office is located on the Charles River in historic Dedham, Massachusetts. Our employees enjoy the use of a complimentary on-site café, fitness center and free parking.

N&D | Union Mutual Insurance Group is proud to be an equal opportunity employer.

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