Auto Claims Adjuster; N&D

• representing N&D® as a service oriented member of our claims team, responsiveness with policyholders and agents is of the utmost importance
• establishing timely contact with policy holders, claimants and witnesses following the report of a claim
• analyzing policy terms to ensure that the coverage sought applies to the loss event
• investigating loss facts to determine liability and to rule out fraud
• assessing appropriate damages and negotiating settlements
• monitoring vendor usage and controlling expense costs
• order police reports and speak with police officers to gain more knowledge on the claim
• send appropriate emails to policyholders, agents, and attorneys
• draft up letters to send out for coverage denials
• report claims to other insurance carriers for subrogation purposes

• be driven and interested in progressively more complex roles within the organization
  experience working in a customer service field
• 1 or more years of claims experience preferred
• be comfortable engaging in negotiations with consumers and attorneys
• posses strong interpersonal, oral and written communication skills
• posses the ability to work independently and in a team environment
• be proficient in Word, Excel & Outlook

We offer a competitive total compensation package including medical, dental, vision & life insurance, hybrid-pension and a 401(k) with match.

We also offer a hybrid work schedule, giving you flexibility while maintaining strong team connections.

Our Dedham office is located on the Charles River in historic Dedham, Massachusetts. Our employees enjoy the use of a complimentary on-site café, fitness center and free parking.

N&D | Union Mutual Insurance Group is proud to be an equal opportunity employer.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.