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Member Experience Supervisor Full Time
Job in
Dedham, Norfolk County, Massachusetts, 02026, USA
Listed on 2026-08-04
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-08-04
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive member experience and club performance;
Develop and manage high-performing teams through recruiting, training, and performance management;
Provide regular coaching, feedback, motivation, and discipline to ensure team engagement and accountability;
Ensure proper staffing and processes to support excellent member service and execution;
Utilize reporting tools to assess team performance and collaborate with leadership to optimize results and elevate member experience
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