Development Operations Assistant

Job Description:

Hybrid schedule: 3 days on-site

I. Position Summary Hebrew Senior Life is seeking a talented, dynamic, and entrepreneurial Development Assistant to join our Development and Board Relations team. This individual will play a key role in supporting development operations, major gifts and event planning initiatives. The ideal candidate will have one to four years of development experience (or comparable experience) and a proven ability to thrive in a fast-paced, mission-driven environment.

Reporting directly to the Research and Database System Manager, the Development Assistant will serve as a central resource for the entire Development and Board Relations team. This role is essential in helping the team increase capacity and achieve strategic fundraising goals through strong administrative support, project coordination, and effective workflow management.

We are looking for a team player who takes initiative, demonstrates excellent organizational and communication skills, respond to requests from a variety of colleagues, and can manage multiple priorities with precision and professionalism. The successful candidate will exhibit strong emotional intelligence, sound judgment, and the discretion required to handle confidential information.

II. Position Responsibilities Operations Performs  aspects of donor prospect research, as assigned by the Research and Database System Manager Processes Meditech data into Raiser’s Edge (RE)
Updates RE to reflect changes in housing residents (move-ins/move-outs)
Uses research tools to create prospect profiles, codes and adds researched prospects / profile information appropriately in RE, links profiles to individual records

Conducts in-house research to verify address changes

Conducts in-house research to verify updates suggested through the National Change of Address (NCOA)/Address Updater and Deceased Finder reports and email changes

Downloads Media attachments from RE into designated folder on the shared drive

Updates/Adds non-solicitor relationships as needed

Creates new records as needed

Runs quarterly queries created for clean-up purposes to maintain database hygiene

Supports and serves as backup to the Research and Database Systems Manager for Luminate-related tasks

Manages the Religious Memorials Program Handles Weekly Yahrzeit Mailing Communicates weekly list to Engineering regarding lights to be lit in the Synagogue for daily Yahrzeit observance

Orders new Synagogue Plaques and arranges for them to be hung Assists with coordination of team projects, including but not limited to all staff meeting speakers, Goals and Progress Summary (GPS)/bonus-related forms/review dates, Development team resources (handbooks, templates, trainings, contact lists), Workday and technical assistance.

Increases the annual giving program’s capacity, under the direction of the Associate Director, Annual Giving Makes annual fund calls to donors as needed

Supports in-house appeals

Stewardship

Drafts thank you letters, ensuring timely and personalized appreciation for gifts

Creates reports/updates that demonstrate the impact of donor contributions

Works with frontline fundraisers to carry out prospect and donor stewardship plans, including tracking donor visits and engagement

Utilizes Raiser's Edge to track stewardship activity

Assists Events team on small stewardship events as needed

Maintains policies and procedures related to stewardship

Owns production of annual volunteer leader holiday cards from start to finish

Runs monthly milestone report, sharing results with appropriate development team members.

Works with colleagues to produce/send milestone letters and gifts to donors and volunteer leaders

General

Identifies as a key member of the Development and Board Relations team, develops positive working relationships with all members of the team, and participates in all staff meetings/events

Remains educated and informed of organization’s missions, goals, programs and case for giving

Establishes processes as needed to simplify recurring work and to create efficiencies, including regular upkeep of the Departmental ManualIV. Qualifications Education and experience

Bachelor’s degree and 1 to 4…