Sales Specialist - Appliances

Overview

Your Impact at Lowe's
Your impact at Lowe's:
As a Sales Specialist, you will be one of the first contacts customers meet. Your sales expertise helps customers find products and turn project ideas into reality. If you enjoy helping people and solving problems in a fast-paced environment, this is the right role for you.

Whether you need a part-time position or a place to grow, Lowe's offers support for your goals. As a Lowe's associate, you’ll gain access to a variety of benefits beyond competitive pay and flexible schedules.

• Earn more from your sales performance with additional bonus opportunities.
• Health insurance options to support well-being.
• Educational opportunities with Lowe’s tuition assistance program.
• Company-matching 401(k).
• 10% Associate Discount.
• Track to the Trades program to learn new trade skills.

For information about benefit programs and eligibility, please visit

Sales Specialists are active, moving throughout the store or garden center, answering phones, and talking to customers. You’ll spend most of your time communicating with customers—discussing project needs, answering questions, and helping them achieve home improvement goals. You will become the product expert, informing customers of specifications, features, promotions, and financing options to close a sale. Your consulting services help ensure customer needs are met before leaving the store.

You will work in one of the following departments, based on hiring needs and skillsets:
Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

• Provide SMART customer service by understanding customer needs and communicating the advantages of Lowe’s products and services.
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services.
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
• Perform price reviews according to pricing policies and maintain pricing and documentation.
• Support all checkout functions and requests for assistance.
• Train associates in the department through on-the-job training and coaching.
• Complete other duties as assigned.

• High School Diploma or GED
• 1 year of experience in customer-facing sales or 6 months of Lowe’s retail experience (or 3 years external sales or 18 months Lowe’s if education requirement is not met)
• 1 year of sales or customer service experience in a sales environment with required goals or metrics
• Able to read, write, and perform basic arithmetic
• Able to stand and sit for prolonged periods
• Minimally lift 25 lbs unassisted or over 25 lbs with accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe’s will support and fund this)

• 1 year of experience completing customer sales orders
• Experience promoting product-related services and plans (installation, delivery, credit financing, extended protection plan)
• 2 years designing customized products for customers using 20/20 CAD or similar systems
• Professional certification related to the department
• Bi-lingual skills

Lowe's is committed to growth and teamwork, including serving our communities. We strongly encourage bilingual, military, and veteran talent to apply and join our team.

This role does not require regular travel; occasional travel to meetings, training, or to support neighboring stores may be needed.

Environmental factors vary by location. You may work indoors or outdoors in varying climates, including extreme heat or cold, wet or humid conditions. Noise and moving equipment may be present. Lifting guidelines: single lifts up to 75 pounds; team lifts used as needed. Powered equipment should be used with proper training or assistance.

Lowe's Companies, Inc. (NYSE: LOW) is a Fortune…