Sales Development Representative

Brown & Brown is seeking a Sales Development Representative to join our growing team in Dedham, MA.

In this role, you will focus on acquiring new clients and play a pivotal role in cross‑sell, upsell, and retention campaigns.

• Warm and cold call new business prospects and set sales appointments for the team.
• Consultatively sell through education of customers via inbound and outbound calls.
• Identify and qualify potential leads through research, networking, and outbound activities.
• Work closely with the Sales Enablement team to align on targeted outreach campaigns and strategies.
• Engage with prospects through various channels (email, phone, social media) to understand their needs and how our solutions can address them.
• Collaborate with partners to co‑create marketing initiatives, events, and referral programs to expand customer base.
• Nurture relationships with potential clients, providing them with relevant content, product updates, and solutions that address their business needs.
• Collaborate with the customer success team to ensure smooth transitions and consistent value delivery to clients.
• Regularly update CRM systems with accurate customer and prospect information.
• Analyze sales data and metrics to improve strategies and forecast future sales trends.
• Support sales strategies and coordinate activities such as visits to insurance broker offices, meetings, and networking events.
• Stay updated with the latest industry trends, competitor offerings, and product developments.
• Attend workshops, webinars, and training sessions to continuously hone sales and growth marketing skills.

• Willingness to obtain an Insurance Producer license within 90 days of employment.
• Insurance Producer license in good standing is preferred.

• Bachelor’s degree (minimum).
• 1+ years of experience in a sales or growth marketing role, preferably in a B2B setting.
• Proven track record of meeting or exceeding sales targets.
• Proficient knowledge in Microsoft Windows environment (Word, Excel, PowerPoint, Publisher).
• Experience with CRM systems, marketing automation tools, and sales enablement technology.
• Exceptional telephone demeanor.
• Ability to maintain a high level of confidentiality.
• Strong communication and interpersonal skills, with the ability to build genuine relationships.
• Passionate about growth, with an understanding of cross‑selling, upselling, and retention strategies.

Hourly: $32.00 – $32.00

• Health Benefits:
  
  Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
• Financial Benefits:
  
  ESPP, 401(k), Student Loan Assistance, Tuition Reimbursement.
• Mental Health & Wellness:
  Free Mental Health & Enhanced Advocacy Services.
• Paid Time Off, Holidays, Preferred Partner Discounts, and more.

As an Equal Opportunity Employer, Brown & Brown is committed to fostering an inclusive environment comprised of people from all backgrounds, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself.”