Customer-Focused Banking Associate Trust

Position: Customer-Focused Banking Associate at TD Trust
Join TD Canada Trust as a Personal Banking Associate in Peterborough and provide exceptional service. Help customers resolve financial queries and empower them with digital banking knowledge.

In this role, you'll interact with clients to assess their banking needs and guide them to appropriate solutions. You'll manage transactions, address problems, and propose enhancements for branch operations, all while ensuring customer satisfaction.

Key Responsibilities:

• Engage with customers for banking product inquiries

• Route customer requests to correct staff for answers

• Teach clients about online and mobile banking services

• Efficiently manage all cash and non-cash transactions

• Propose improvements for operational excellence

Requirements:

• High School diploma and/or 1+ years of banking experience

• Investment Funds Canada certification necessary

• Experienced with MS Office and banking software

• Strong time management and organization skills

• Proficient in verbal and written communication

Enhance customer service while supporting banking operations at TD Canada Trust in Peterborough.
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