Service Dispatcher

Service Dispatcher – HVAC/R

Schedule:

Monday–Friday, 7:00 AM–4:00 PMPay: $25.00 per hour Position Type:
Full-Time | Temp-to-Hire Opportunity We are seeking an experienced Service Dispatcher to join a well-established HVAC/R service company. This is a great opportunity for an organized, dependable professional who is comfortable coordinating field technicians, communicating with customers, and keeping a busy service department running smoothly.

Responsibilities Coordinate and schedule daily service calls for HVAC/R field technicians

Dispatch technicians based on service needs, location, and availability

Communicate directly with customers regarding service calls, scheduling, and updates

Enter and update service information accurately within the company’s service management system

Maintain accurate technician schedules and service records

Update and review timesheets for weekly payroll

Communicate effectively with field service technicians, office staff, and management

Assist with changes to the daily schedule and help resolve scheduling conflicts

Maintain organized and accurate records

Perform additional administrative and dispatching duties as needed

Qualifications

Previous service dispatching experience is requiredHVAC, refrigeration, mechanical service, or similar industry experience is strongly preferred

Strong computer and data-entry skills

Excellent organizational and time-management abilities

Strong verbal and written communication skills

Professional and tactful when communicating with customers by phone

Ability to work effectively with field technicians and office personnel

Comfortable working in a fast-paced environment and managing multiple priorities

Reliable, punctual, and detail-oriented

Compensation $25.00 per hour, with consideration given to experience and skill level.

This position offers the potential to transition from a temporary assignment into a permanent role for the right candidate.#INDSmithtown#ZIPSmithtown
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