Operations Manager - Long Island

Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better.

One Goal, One Passion – Growth is Everything at Window Nation

At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.

As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.

We’re seeking an Operations Manager to lead and grow our installation and branch operations for our Long Island branch
. In this role, you’ll oversee the full scope of operational and install processes, ensuring efficiency, quality, profitability, and stellar customer experience as we launch our newest location.

This role will work onsite out of our new Long Island market location in Deer Park, NY
. Candidates from other surrounding areas are encouraged to apply.

• Develop and manage the branch operational plan that meets the company's goals and objectives.
• Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability.
• Recruit, onboard, and manage employees; maintain appropriate staff levels based on pipeline indicators.
• Maintain positive customer relationships; identify, monitor, and manage customer service standards.
• Collaborate with the regional team to identify, develop, and implement best practices and SOPs.

• High school diploma, GED, or equivalent education.
• 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry.
• 4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results.
• Valid driver’s license.
• Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries.
• Ability to manage branch financials, including budgeting, P&L oversight, and cost control.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.).

• Bachelor’s degree in business, operations or construction management, or related field.
• Ability to accurately measure and determine installation requirements for windows, doors, and other home improvement products.
• Knowledge of building codes, construction techniques, safety standards, and compliance requirements.
• Previous experience recruiting, managing, and onboarding independent contractors or installation crews.
• High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus.
• Strong analytical and results‑oriented mindset with the ability to interpret data, identify trends, and translate insights into actions.

• Competitive pay and performance-based bonus opportunities:
• Full benefits package including medical, dental, vision, life, and 401(k) retirement options.
• Paid time off.
• Growth opportunities within a rapidly expanding company.
• A supportive team culture where your contributions matter and craftsmanship is celebrated.
• Training to help you succeed from Day One.

At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary range is $90,000-$105,000 annually
. In addition to base pay, employees are eligible for annual performance bonuses and a comprehensive benefits package.

At Window Nation, we know that when our people grow, our company grows. From hands‑on training and career growth opportunities to a supportive, team‑first culture that values craftsmanship, reliability,…