Client Service Associate ​/ Sr. Client Service Associate

About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team‑based Roundtable and Uni Fi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 90,000 households from our over 175 offices – and growing – nationwide.

For more information, please visit

This role delivers personalized support to help clients achieve their financial goals, fostering trust and long‑term relationships with clients while supporting key operational functions of the advisory team.

This role is an On‑site position.

In the spirit of pay transparency, we are excited to share the base salary range for this position is $70,000 to $80,000
, exclusive of bonuses and benefits. We encourage you to apply and provide us with your compensation expectations when you do. We’re big on open conversations, so, let’s have one.

• Greet clients and ensure the office is clean and welcoming
• Schedule meetings with product vendors and sponsors
• Manage and distribute mail; coordinate overnight mail deliveries
• Order office marketing materials and printer supplies; coordinate printer maintenance with vendors and technology teams

• Ensure accurate completion of paperwork and system setup for prospects and new clients
• Follow up on transfer of funds from surrendering companies
• Maintain the CRM database and client files, including filing, copying, and data input
• Research and resolve issues with the Broker/Dealer, WEG Operations, and vendors
• Record incoming assets using the appropriate blotting tool

• Engage with clients to understand their personal history and financial needs
• Prepare account transactions, including trades, deposits, withdrawals, and required minimum distributions (RMDs)
• Communicate with clients to clarify requests, determine required actions, resolve issues, and manage processes such as death claims
• Collaborate with clients’ tax or legal counsel on client matters

• Gather client data and assist in preparing materials for client meetings and reviews
• Conduct tax research, including 1099s
• Complete review follow‑up actions for clients

• Apply knowledge of WEG’s Suitability Guidelines, operational processes, and sales model
• Demonstrate familiarity with financial terminology and a wide range of products, including annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, and charitable giving practices
• Attend client services and company educational events, and vendor presentations as needed

• Mentor and train Client Service Associates
• Assist advisor team operations to streamline processes
• Complete operational projects to support enhancements and changes
  
  Communicate process and sales updates to the team
• Participate in WEG sessions (such as Micro Monday, ATO Answers, Client Service Community, Round Table LIVE)
• Manage vendors according to Service Level Agreements
• Other projects and duties as assigned

• Bachelor's degree (or equivalent experience) in business, finance, economics, or a related field
• Minimum of 3‑5 years of industry experience
• FINRA Series 7 and 66 (or 63 and 65) required
• Custodial experience required (Charles Schwab or Fidelity)
• Proficiency in Microsoft Office Suite and Salesforce
• Experience with Workday preferred
• Excellent oral and written communication skills
• Ability to work with deadlines, be flexible under pressure, and prioritize work
• Demonstrated ability to train new employees
• Flawless data recording, including buys/sells and other key information within Salesforce
• Effective relationship building with internal and external clients
• Strong knowledge of WEG’s sales model and industry best practices
• Commitment to collaboration and WEG's values and brand initiatives

WEG hires…