Brand Ambassador

The Brand Ambassador provides a personalized and inspiring shopping experience while supporting sales goals and store standards. This customer-focused role requires fashion knowledge, teamwork, and flexibility in a dynamic retail environment.

• Deliver excellent customer service and assist customers with product selection, styling, and fitting room needs.
• Meet or exceed individual sales objectives and key performance indicators while contributing to store sales plans.
• Maintain sales floor and stockroom standards, support replenishment and floor sets, and complete opening and closing tasks.
• Educate customers about available programs and offerings, and share product feedback and opportunities with management.
• Participate in training and help foster a professional, inclusive, and collaborative team environment.

• Retail or similar experience in a high-volume or high-profile environment is preferred.
• Strong communication skills and the ability to build positive relationships with customers and colleagues.
• Ability to operate a register, stand and walk for extended periods, and lift or climb as needed.
• Flexibility to work days, evenings, weekends, and occasional overnight shifts as business needs require.