Document Administrator​/Administrative Assistant

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future.

Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow has an exciting opportunity for a Document Administrator and Administrative Assistant in Deer Park, Texas. This role provides general document administrative support for multiple departments’ Document Management Systems (DMS). They will also provide general administrative support to the NP2 department. This role will be a key part of the Site Administrator Network and will be required to serve as backup for document administrator and Administrative Assistant roles across the site.

Demonstrates ownership, initiative, and accountability while working independently and collaboratively to deliver high-quality results. Identifies opportunities to improve processes, systems, and team effectiveness through continuous improvement. Proactively resolves issues, removes obstacles, and communicates risks or concerns to affected stakeholders. Oversees digitization of multiple plant libraries including planning, implementation and maintenance of electronic DMS file shares and maintenance of any remaining hardcopy DMS library.

Works on small and large DMS projects, configurations and provide status updates. Communicates DMS updates to personnel via MOC Link documentation into WebEDMS, sets review dates and document ownership. Works with ODMS Coordinator to ensure conformance of ODMS elements. Element Focal Point for element 5.03.03 (Document and Records Management). Performs gap analysis for identified element of ODMS 5.03.03. Close gaps from ODMS self-assessments.

Administers plant file share security and user access using File Share Manager (FSM). Maintains employee access to department file shares and document repositories. Coordinates document slotting and movement for created or modified documentation. Works with ODMS Element / Section Owners in implementing and maintaining documents and records for each section. Provide training, training materials/resources and coaching on the DMS to Section Owners and Users.

Conducts DMS Checklists, participates in audits, as appropriate. Under limited direction, ensures communications flow properly utilizing knowledge of business / function’s organization structure and overall Dow processes. Helps troubleshoot issues and serves as a point person for questions or guidance. May act as department focal point with external vendors, service providers, etc. Continuous improvement within work processes and systems. Maintaining and adding documents into SharePoint sites and Teams.

Understands and responds to others’ concerns. Able to compile diverse opinions to help resolve issues. Alerts others who are affected by his/her work when or before problems arise. Serve as a helpful and positive presence in the workplace. Relates project work with department/business objectives or strategy. Makes good decisions beyond specific area of expertise. Sets high standards of personal excellence and models these behaviors in work habits.

Works independently with the software/IT tools. Understands and utilizes integration of different business/functional systems. Provides a wide variety of secretarial/administrative support to leaders, employees, or groups in the organization, including receiving, screening and directing incoming calls, visitors, mail and email. Uses business software applications (e.g., word processing, presentation and spreadsheet) to prepare correspondence, reports, presentations, agendas, minutes, etc. Maintains files, records, calendars and diaries.

Arranges business travel,…