Training Assistant

UPS Industrial Services is seeking a Training Assistant to join our safety conscious team! The Training Assistant supports the design, development, delivery, and administrative management of training programs that strengthen workforce competency, safety culture, and operational readiness. Working under the direction of the Training Content Developer, this role assists with content preparation, training logistics, recordkeeping, material production, and coordination with field teams and subject matter experts.

The Training Assistant helps ensure training materials remain accurate, accessible, and aligned with company policies, OSHA requirements, and client expectations.

• Safety: Demonstrates a commitment to a safety culture by following procedures, identifying hazards, and taking proactive steps to prevent incidents. Promotes safety awareness and accountability throughout the organization.
• Quality: Consistently produces work that meets or exceeds established standards. Pays attention to detail, follows best practices, and continuously seeks ways to improve processes and outcomes to ensure customer satisfaction.
• Leadership: Leads by example with integrity and professionalism. Inspires and motivates others, fosters a culture of respect and collaboration, and takes ownership in developing self and others through feedback, coaching, and continuous learning.

• Assist the Training Content Developer in preparing, formatting, and updating training materials, including presentations, job aids, toolbox talks, SOPs, and handouts.
• Support the creation and organization of training content for site orientations, safety modules, equipment instruction, and craft-specific programs.
• Coordinate training logistics, including scheduling sessions, reserving rooms or virtual platforms, preparing materials, and tracking attendance.
• Maintain accurate training records in the Learning Management System (LMS) or designated tracking tools to support compliance, audits, and client requirements.
• Assist with administering knowledge checks, skills assessments, and collecting feedback to support evaluation of training effectiveness.
• Help prepare and distribute meeting packets, job aids, and training videos under the guidance of the Training Content Developer.
• Support onboarding activities for craft workers, operators, and supervisory personnel by preparing materials and assisting with session setup.
• Collaborate with field leadership, safety teams, and SMEs to gather input, confirm content accuracy, and support practical training delivery.
• Help ensure training materials and records align with OSHA 29 CFR 1926 and 1910 standards, internal policies, and project-specific requirements.
• Assist in organizing and supporting classroom, hands-on field, and digital learning sessions.
• Track and report basic training metrics and feedback to the Training Content Developer for continuous improvement.
• Stay current on company policies, basic regulatory requirements, and training processes relevant to the role.
• Provide administrative and coordination support for safety meetings, training audits, and related organizational development activities as assigned.

• Must be able to utilize a phone and computer, requiring sufficient digital manipulation skills to utilize a computer keyboard, mouse, telephone, and numerous tools.
• Must be willing to comply with UPSIS Safety Policy and/or any related OSHA/ANSI standard regarding proper wearing of PPE, safe work practices, etc.
• Must be able to comply with UPSIS Respirator and Confined Spaces policies.
• Must be willing to work in confined spaces where movement may be restricted.
• Must be able to select proper equipment for any given job, with knowledge of Safe and Proper Equipment setup.
• Must be willing to work for extended hours and willing to work over their scheduled shift, if required.
• Must be able to work day or night shift.
• Must be able to drive and operate a vehicle.
• Must be physically mobile and able to navigate construction, manufacturing, and office environments.
• Able to read, write, understand, and speak the…