Cashier, Retail
Listed on 2026-06-04
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Coach is a global fashion house founded in New York in 1941, inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown. We make beautiful things, crafted to last—so you can be yourself.
The Cashier plays a key role in delivering exceptional customer experience s position ensures efficient, friendly service at the cash wrap while maintaining operational accuracy and supporting team development.
Key Responsibilities- Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
- Act as an ambassador for the Insider Program; promote add‑on sales and gift cards.
- Maintain accuracy in cash handling, media management, and compliance with all policies.
- Process returns, repairs, and damaged goods per company standards; complete end‑of‑shift audits with management.
- Keep the cash wrap organized and clean; monitor equipment and report issues promptly.
- Assist in training and mentoring cashiers to uphold service and operational excellence.
- 1+ years in cashier or retail roles; luxury retail experience preferred. Education and experience will be considered.
- Familiarity with POS systems, mobile technology, and basic computer skills.
- Ability to work in a fast‑paced environment.
- Strong English language proficiency (for EU).
Schedule:
Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high‑traffic retail days (including, but not limited to, public holidays).
Physical requirements:
Ability to lift at least 25 lbs. regularly, up to 50 lbs occasionally, and climb, bend, kneel, and maneuver throughout the sales floor and stockroom.
$15.00 – $21.75
Benefits:
Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.
Coach is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications and unrelated to protected characteristics.
Americans with Disabilities Act (ADA):
Tapestry, Inc. will provide reasonable accommodation for disabilities or religious beliefs to applicants and employees. Contact Tapestry People Services for accommodations.
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