Bakery - Cake Decorator - Part time

Overview

Job Summary:

As a Cake Decorator, you'll apply proper decorating techniques and maintain quality of products by following guidelines. You'll prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

• Customer Service:
  Provides superior customer service;
  Takes cake orders from customers by telephone or in person, with a high level of accuracy;
  Answers customer questions regarding products; assists them with selections;
  Uses suggestive selling techniques to meet customer needs and build department sales
• Production:
  Applies proper decorating techniques for each item, according to visual training aids (VTAs) to produce quality cakes and pastries;
  Writes on cakes with icing on request;
  Reads / executes daily production list through cake flow;
  Ensures quality control of all products before sending to sales floor per VTAs;
  Ensures cake product reaches the showcase and tables at prescribed times
• Food Service:
  Prepares, packages, and merchandises fresh product effectively;
  Slices, packages, labels, and rotates products;
  Records production and shrink to aid in production planning
• Food Safety:
  Maintains sanitation in work area;
  Complies with H-E-B food safety and sanitation standards;
  Complies with department / Store operating procedures;
  Operates / maintains all equipment properly

• Work Experience:
  
  1+ years of experience - Required
• Knowledge/Skills/Abilities:
  Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required;
  Strong customer service skills - Required;
  Communication and interpersonal skills - Required;
  Reading and writing skills - Required;
  Planning and organizing skills - Required
• Education:
  
  HS Diploma or GED or equivalent - Required
• Licenses/Certifications:
  
  Completion of Company Orientation - Required;
  Safety training - Required; eCommerce Online Ordering training upon hire - Required

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly stand, reach at waist, grasp
• Occasionally walk, reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills
• Occasionally be exposed to wet, cold, hot conditions, and loud noise
• Demonstrate the ability to lift up to 40 lbs
• Demonstrate the ability to manage in excess of 25 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day;
  Frequently: 2.5 - 5.5 hours per 8-hour day;
  Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.