Accounts Receivable Director for Private Equity Backed Organization

Steven Douglas has exclusively been retained to partner with a high-growth, private equity backed organization that is actively seeking an Accounts Receivable Director for their organization. As one of the leaders on the accounting team, the Accounts Receivable Director will be responsible for overseeing all AR functions of the firm including billing, collections, and cash application functions. The A/R Director will manage and drive the stabilization of process improvement, key performance indicators (KPIs) and perform root cause analysis to explore inefficiencies in the A/R collection and cash processes.

The A/R Director sets the vision and culture of their team by handling individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer and internal company satisfaction. Additional responsibilities include identifying broader accounts receivable issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. An ideal candidate will excel in a fast-paced, multi-tasked, dynamic team environment.

• Oversee all facets of the daily operations of the billing, collection and cash applications team.
• Work closely with A/R team identifying, resolving and mitigating A/R issues and concerns.
• Develop close customer partnerships to resolve collection disputes and irregularities.
• Partner with the national account sales, divisions and customer service to align on objectives and resolution of customer disputes.
• Develop a solid understanding of operations and billing procedures to form a solid understanding of collection disputes.
• Monitor and review outstanding accounts receivable balances daily.
• Regularly provide ad hoc reporting and updates on collection risk and A/R cash posting.
• Proactively participate in resolving operational issues before they develop into collection problems.
• Review existing process workflow and actively engage in ways to promote improvement through the utilization of technology.
• Support monthly and quarterly financial close by providing reporting and audit support.
• Assess risk for allowance of doubtful accounts and recommendations for write-offs.
• Establish KPIs, standards and performance objectives for the team
• Demonstrate collaborative work style with a customer focused approach
• Assist A/R team members with training, coaching and mentoring through one-on-one meetings and team meetings.

• 15+ years of progressive experience in Accounts Receivable, Order-to-Cash, or related finance operations roles.
• Minimum 5 years of leadership/people management experience.
• Deep expertise in AR processes (billing, credit, collections, cash application)