Financial Services Manager

Job Title

The purpose of this position is to perform supervisory and general administrative work involving coordinating activities for Accounts Payables, Payroll, Revenue Collections, Utilities Customer Service, Receptionist and Cashier services. The employee performs professional level and highly technical work of considerable complexity. Employee must exercise considerable initiative and sound judgement under minimal supervision to determine best approach by using and interpreting contracts, laws, rules, regulations, policies, and procedures.

This class works under general supervision, independently developing work methods and sequences and reports to the Assistant Director of Financial Services or designee.

The essential functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the class as necessary.

• Supervises, directs, and evaluates assigned staff; addresses employee concerns, answers questions, assigns tasks, provides coaching and direction to staff, administers disciplinary actions, and completes performance evaluations.
• Coordinates, assigns, and reviews staff work; establishes work schedules, maintains operational standards, monitors progress, and inspects completed assignments to ensure quality and efficiency.
• Maintains, verifies and reviews payroll registers and payroll information on file and on computer including employer benefit and tax data, employee data and classification, employee benefit and tax deductions, direct payroll deposits, timesheets, accrued vacation and sick leaves etc., and serve as the final reviewer for payroll related changes to ensure accuracy and compliance.
• Reconciles, completes, and submit all federal and state reporting in a timely manner, to include tax returns, tax deposits, W-2's, 1094/1095, Affordable Care Act forms, worker's compensation reports and unemployment reports.
• Responsible for the accurate preparation, review, and filing of annual 1099 information returns in compliance with federal and state regulations.
• Prepare and submit quarterly (941 and SUI-wage report) and annual payroll reports (W-2) in accordance with regulatory requirements.
• Process bank draft and lockbox transactions related to utility revenue collections.
• Prepare, reconcile, and remit sales tax payments.
• Assist in the development and implementation of departmental policies and procedures.
• Develops, implements and manages priorities, goals and objectives for the payroll function.
• Process domestic and international treasury wire payments in accordance with city policies and banking regulations.
• Develops, documents, administers and updates internal policies and procedures related to payroll activities to ensure proper internal control and efficient processes that emphasizes data and procedural integrity and security.
• Stays abreast of technological advancements and serves as the departmental subject matter expert for all payroll computer systems and researches and implements new systems or system changes to improve payroll functions.
• Manages the efficient operation of the time keeping process and system by evaluating current procedures and making any necessary process improvements and computer system modifications, reviews time and attendance logs for compliance with applicable rules and regulations; develop and administers training plans for timekeepers, and assists timekeepers with inquiries regarding time and attendance.
• Receives, investigates, and responds to difficult and sensitive problems and inquiries in a professional manner; identifies and report findings and take necessary corrective actions.
• Processes annual Cost-of-Living Adjustments (COLA) in accordance with collective bargaining agreements, ensuring accurate calculations, compliance with contractual terms, and timely implementation in payroll and compensation systems.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

MINIMUM

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Bachelor's Degree in Finance, Accounting or related discipline.
• Five (5) years of accounting, finance or related experience or an equivalent combination of education, training and experience.
• Must possess and maintain a valid state driver's license with an acceptable driving history.

KNOWLEDGE, SKILLS AND ABILITIES:

• Proficient in Microsoft Office Suite (Intermediate or advance skills in Word, Outlook, PowerPoint, and Excel) and related computer software.
• Knowledge of payroll procedures and office management practices.
• Knowledge of computer software applications and basic programming concepts.
• Skilled in report preparation, business letter writing, and professional document formatting.
• Knowledge of office and administrative practices, procedures, and operations.
• Strong ability to prioritize work assignments and manage multiple…