Information Technology Quality Assurance Analyst; ERP

Overview

We are seeking a detail-oriented IT Quality Analyst to ensure the effectiveness, compliance, and continuous improvement of enterprise systems and related business processes. This role partners with technical and operational teams to evaluate system performance, identify inefficiencies, and implement sustainable improvements that support organizational goals.

This is a hybrid role (3 days onsite in Deerfield Beach FL, 2 days remote)

Salary: $25-28/hour

• Conduct system audits to evaluate workflows, configurations, data integrity, and compliance with internal and regulatory requirements.
• Analyze business processes to identify inefficiencies, risks, and improvement opportunities.
• Map current-state processes and design optimized future-state workflows.
• Develop and implement quality standards, controls, and governance procedures for system and process management.
• Partner with technical and business teams to translate operational needs into system and process enhancements.
• Support change management by providing documentation, training, and guidance on updated systems and procedures.
• Lead continuous improvement initiatives through root cause analysis, automation recommendations, and best-practice adoption.

• Bachelor’s degree in Information Systems, Business Administration, Engineering, or a related field (or equivalent experience).
• 3+ years of experience in systems analysis, quality assurance, process improvement, or a related role.
• Strong knowledge of databases (SQL or equivalent)