HR Analyst

HR Knowledge Analyst

Location:

Deerfield Beach, FL

Duration: 6 months +

Compensation: up to $57 per hour

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

We are seeking an experienced Knowledge Management (KM) Consultant to define and begin execution of a Human Resources Knowledge Management Strategy. This is a hands‑on role responsible for building the foundation for scalable knowledge management—improving content quality, governance, and accessibility to enable AI, self‑service, and a modern employee experience.

• Strategy & Roadmap
  • Define HR KM vision, strategy, and success metrics
  • Align KM to AI, self‑service, and digital experience priorities
  • Develop a phased roadmap (foundation - pilot - scale)
• Governance & Operating Model
  • Design ownership, roles, and accountability model
  • Establish content governance, standards, and decision frameworks
  • Implement mechanisms for ongoing content quality management
• Taxonomy & Information Architecture
  • Build a unified taxonomy and metadata model
  • Design content structure for human and AI consumption
• Content Standards & Lifecycle
  • Create content standards, templates, and style guidelines
  • Define content lifecycle processes (create, review, update, retire)
• Pilot & Execution
  • Lead a high‑impact pilot (e.g., HR support or benefits content)
  • Audit and remediate content to improve accuracy, clarity, and findability
  • Validate improvements through user testing and AI performance
• Enablement & Adoption
  • Establish a distributed ownership model (COE champions)
  • Develop training, playbooks, and enablement materials
  • Drive early adoption and behavior change
• Measurement & Sustainability
  • Define KPIs (content quality, findability, usage, AI accuracy)
  • Stand up metrics and feedback loops
  • Deliver a scalable KM operating model

• 7–10+ years in Knowledge Management, Content Strategy, or Information Architecture
• Proven experience building KM programs from the ground up
• Strong track record in governance design and implementation
• Experience remediating enterprise content at scale
• Familiarity with AI‑enabled knowledge systems or semantic search
• Experience with platforms such as Service Now, SharePoint, or enterprise knowledge bases

• Structured thinker who can bring order to fragmented environments
• Strong influencer; able to drive alignment without authority
• Hands‑on and pragmatic—balances strategy with execution
• Detail‑oriented with a focus on content quality and user experience

• Duration: 6–12 month contract
• Focus:
  Strategy + hands‑on implementation
• Stakeholders: HR leadership, COEs, IT partners

• Defined and aligned KM strategy and governance model
• Successful pilot demonstrating measurable improvement
• Established content standards, taxonomy, and operating model
• Improved AI readiness and knowledge quality across HR

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.