Xfinity Retail Sales Consultant - French Bilingual

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engage customers with enthusiasm and demonstrate product features to enhance their shopping experience.
• Provide outstanding customer service across all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Assist customers in interpreting account statements and processing bill payments in the store.
• Answer questions regarding current or new services, make changes to account data, upgrade service levels, and process general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products and services.
• Maintain expert‑level knowledge of technology, especially Comcast products and services.
• Keep detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive work environment.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Regular, consistent, and punctual attendance.
• Ability to lift and carry up to 25 pounds and move freely within the store.
• Excellent communication, critical thinking, problem‑solving, and persuasion skills.
• Customer‑focused mindset, professional integrity, resilience, and self‑motivation.
• Strong teamwork abilities and technical knowledge of retail and technology products.
• Effective workplace organization and ability to handle multiple tasks.

• Medical, Dental, and Vision coverage.
• Comcast XFINITY courtesy services in serviced areas.
• Discounted tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement of up to $8,000 for full‑time employees.
• Paid time off.
• 401(k) savings plan with up to 6% dollar‑to‑dollar matching.

Base pay: $15.63 per hour. Total target compensation (base pay plus targeted commission): $23.32 per hour. Sales positions are eligible for commission; non‑sales positions may be eligible for a bonus.

Comcast is an EEO/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.